Cookie Policy

Effective Date: February 2, 2022

Welcome to Talkyplus's Cookie Policy (hereinafter referred to as the "Policy"). This Policy aims to provide you, as a user of Talkyplus services, with clear and easily accessible information about the cookies that Talkyplus uses, the role you play in helping us provide you with the best possible experience, and the options available to you regarding cookie settings.

1. What are cookies and other similar technologies?

Cookies are small text files downloaded to your device when you visit a website. They are useful because they allow the website to recognize the user's device. You can find additional information about cookies at: www.allaboutcookies.org or www.youronlinechoices.eu.

The term "cookies" virtually refers to a set of technologies, including: pixel tags (a transparent graphic image placed on a web page or in an email, indicating that the page or email has been viewed), mobile device identifiers, and local web storage used in desktop programs or portable devices. We will use the term "cookies" throughout this Policy to cover all these technologies, and we will ensure to provide you with clear details about each so you can make informed choices about your cookie settings.

Cookies perform various tasks, such as allowing you to navigate between pages effectively, remembering your preferences, and generally improving your user experience. They can also help ensure that the ads you see across the internet are more relevant to you and your interests.

Different Categories of Cookies:

  • Session cookies and persistent cookies:
    • Session cookies – their validity ends once the web browser is closed;
    • Persistent cookies – they remain on your device for a certain period of time or until they are deleted.
  • First-party and third-party cookies:
    • First-party cookies – these are placed by the entity whose website you are visiting at that time, i.e., us or a third party at our request;
    • Third-party cookies – these are placed by an entity that is not the party whose website you are visiting.

If you visit the Talkyplus website or use a Talkyplus service and another party places a cookie through that site, this cookie will be a third-party cookie.

Cookies also differ based on the purpose for which they are used, as follows:

Type Purpose
Strictly Necessary Cookies These cookies are essential to enable you to use the features available in our services, such as maintaining your login. Without these cookies, the services you requested, such as electronic billing, cannot be provided. In short, these cookies manage the services you specifically requested and make the use of our services possible.
Performance Cookies These cookies collect information about how visitors use our services, for example, which pages they visit frequently or if they receive error messages from web pages. These cookies collect anonymous information about the pages visited. All information collected by these cookies is aggregated and therefore anonymous. They are only used to improve the performance of our services. Web analytics that use cookies to collect data to improve website performance fall into this category. For example, they can be used to test designs and ensure a consistent look and feel for the user. This category does not include cookies used for behavioral/targeted advertising networks.
Functional Cookies These cookies allow the website to remember the choices you make (such as your username, language, or region you are in) and provide more enhanced personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages you may have customized. The information collected by these cookies may be anonymous and cannot track your Browse activity on other websites. These cookies remember the choices you make to improve your experience. If the cookie itself is used for retargeting, it must also be included in the "Targeting or Advertising Cookies" category. This category also includes cookies used to provide specific functionalities, but if this functionality includes cookies used for behavioral/targeted advertising networks, it must be included in the "Targeting or Advertising Cookies" category in addition to this category.
Targeting or Advertising Cookies These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, in addition to helping measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the permission of the website operator. They remember that you have visited a website and that this information has been shared with other entities such as advertisers. Targeting or advertising cookies are often linked to site functionalities provided by other entities. These cookies collect information about your Browse habits with the aim of making advertisements more relevant to you and your interests.

2. How Talkyplus Uses Cookies?

Talkyplus, or service providers acting on our behalf, use the types of cookies mentioned in Section 1 above in the following ways:

Type Purpose
Strictly Necessary These cookies are essential to enable us to operate the Talkyplus service as you requested. For example, they allow us to identify your subscriber type and then provide you with services accordingly.
Performance / Analytics We use cookies and other similar technologies to analyze how you access, use, or perform our Talkyplus service. We use this information to keep the Talkyplus service up and running and continuously improve it. We also receive information from our email newsletters or other communications we send to you, such as whether you opened an informative message, were redirected, or clicked on any of its content. We use this information to measure the effectiveness of our newsletters and help us ensure we provide information you find interesting.
Functional These cookies allow us to operate the Talkyplus service according to your preferences. For example, when you continue to use or return to the Talkyplus service, we can provide you with our services based on the information available to us, such as remembering your username, how you customize our services, and reminding you of content you have enjoyed or listened to on the service previously.
Targeted Advertising We use these cookies and other similar technologies to deliver advertisements that may be relevant to your interests, such as interest-based ads. The information is also used to record the number of times a certain advertisement has been shown to you and to ensure that the same advertisements do not appear to you frequently, and to help us measure their effectiveness.
Third Party Our business partners are permitted to use cookies or other similar technologies on or outside the Talkyplus service for the purposes specified above, such as aggregating information about your online activities over time and across different websites, applications, and/or devices.
Talkyplus Advertisements We work with publishers, developers, advertising networks, and service providers to deliver advertisements and other content that promote the Talkyplus site on other sites and services. We may use cookies and other similar technologies to provide you with ads that may be relevant to your interests on other sites, applications, and devices, and to organize the ads you receive and measure their effectiveness.

3. How to Manage Cookie Preferences

Browser Cookies:

You may withdraw your consent to our use of cookies or modify it at any time. If you do not wish to receive cookies, you can use your web browser's settings to accept, reject, and delete them. To do so, follow the instructions available through your browser (usually found within "Settings," "Help," "Tools," or "Edit"). Please be aware that if you set your browser to refuse cookies, you may not be able to use all features of the Talkyplus website. To find out more information, you may visit www.allaboutcookies.org.

Mobile Identifiers:

On your mobile device, your operating system may provide you with additional options to opt out of receiving interest-based ads or to reset your mobile identifiers. For example, the "Limit Ad Tracking" setting (on iOS devices) or the "Opt-out of interest-based ads" setting (on Android) can be used. These commands allow you to limit the use of information about your app usage for the purposes of advertising services targeting your interests.

Cookies in Talkyplus Application:

You may withdraw your consent to our use of cookies in the Talkyplus desktop application at any time. If you do not wish to receive cookies, go to the Account Settings page and enable the desktop application cookie opt-out feature. When the opt-out feature is enabled, cookies will be blocked from that specific installation of the Talkyplus desktop application on that PC; if Talkyplus is installed on more than one device or if you have installed the application, you will then need to enable the feature for each installation. The application must be restarted for this feature to take effect. Please note that if you set the Talkyplus desktop application to block linked cookies, this may affect your experience on the Talkyplus website.

Interest-Based Ads:

Some targeted advertisements that we (or service providers acting on our behalf) display may include an "Ad Choices" icon or another mechanism to opt out of receiving interest-based ads, based on information about your online activities across websites and other interactive features managed by third parties.

4. Updates to this Policy

We want to be as transparent as possible about the changes we make to our policy. You can always review new releases.

5. How to Contact Us?

If you have questions, comments, or requests regarding this policy, please contact our Data Protection Officer via: Privacy@talkyplus.com.

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